Please make sure your shipping address/info is up to date. Packages are mailed to you via USPS First Class mail. If you would like insurance on your package, please do so at check out, or choose Priority shipping method. It’s very unfortunate if packages or items get lost or damaged due to USPS.
Once the package is dropped off at the post office, we have no control after that. We hope you understand. If you have any questions please let us know. We are not responsible for damaged or lost packages or items if insurance is not purchased.
We are not responsible for added customs fees, delays or added taxes. We are also not responsible
if your order is delayed because of customs.