Our Biothane Collar & Leash Protection Plan gives you the peace of mind, that your pets gear will be repaired or replaced, in the event of defects or breakage due to normal wear up to 1 year from purchase date.
We try our best to craft the best products that we can. However, we understand that life happens!
You have the choice to choose from our 6 month or 1 year protection plans! We ask that you please be able to provide us with pictures, and communicate with us in regards to any issues you may have with our products, that are covered under the protection plan.
Each collar and or leash must have it's own protection plan. Example: If you buy a collar and leash set, and want them both protected, you must buy 2 protection plans. The plan must be purchased along with the product(s) and cannot be added after purchase. The protection plan covers: Normal wear and tear, screws, buckle, trigger snap and d-ring. This is to warranty the craftsmanship.
*Biothane Collar & Leash Protection Plan is non-refundable after purchase. Customer is responsible for shipping cost for repair or return item(s). We will cover shipping cost for shipping it back to you.
If you have any questions or concerns, or want more details, please email firstname.lastname@example.org or send us a DM on our IG @merelymavy